Account

Delete Your Account

How to permanently delete your NairaGig account and data

Delete your account on the web

Before you start

  • Withdraw any available wallet balance and wait for pending withdrawals to settle
  • Finish or cancel work holding funds in escrow
  • Complete or end open contracts, projects, service orders and accepted direct offers
  • Have access to your account email — we send a verification code (or use your wallet PIN if you set one)

What happens when you delete your account

  • Your account is locked and hidden from all users straight away
  • After a 30-day grace period your personal information is permanently anonymised
  • All jobs, applications, project history, messages and files are removed
  • Sign back in within the 30 days to cancel the deletion
  • After the grace period this cannot be undone

From the Mobile App

  1. Open the NairaGig app and sign in to your account

  2. Tap the "More" tab in the bottom navigation bar

  3. Tap "Settings"

  4. Scroll down to the "Account" tab

  5. Scroll to the bottom to find the "Delete All Data" section (highlighted in red)

  6. Tap "Delete All Data Permanently"

  7. Confirm the deletion when prompted. Your account will be scheduled for permanent deletion.

From the Website

  1. Sign in at nairagig.com, then open this page (nairagig.com/delete-account) or go to Settings → "Close account"

  2. Click "Delete my account" — we check for anything that needs settling first (wallet balance, escrow, open work)

  3. Request a verification code to your email (or enter your wallet PIN if you set one)

  4. Enter the code, then type DELETE to confirm

  5. You are signed out and your account is scheduled for permanent deletion after 30 days

Data Retention

  • Once you request deletion, your account is immediately deactivated and hidden from all users.
  • After a 30-day grace period your personal data is permanently anonymised. Signing back in during those 30 days cancels the deletion.
  • Some anonymized transaction records may be retained for legal and financial compliance as required by law.
  • For questions about data deletion, contact us at hello@nairagig.com

Can't access your account?

If you are unable to sign in, you can request account deletion by emailing us directly. Please include the email address associated with your account.

Email hello@nairagig.com